TNS Asia Pacific Pte Ltd takes good care of their customers with their after sales service support.
TNS Asia Pacific Pte Ltd takes pride of their customer support service making it possible for clients to get in touch with them at any given time when the need calls for them to do so. The company values each and every one of their customers and wants to make sure the get the best experience possible when looking for an embedded computer in Singapore or other related equipments.
TNS offers after service support for customers who are experiencing any technical issues with their purchase of Axiomtek or Moxa in Singapore. The company provides technical experts from TNS that are able to offer their professional advise to help them find means to troubleshoot the problem.
Aside from that the company also offers an expansive technical glossary from A to Z providing definitions of terms on themes such as: Industrial Ethernet, wireless, serial communications, fieldbus, industrial computing, remote monitoring and video surveillance technologies. Clients are able to access this at their very own leisure and pace free of charge. This in turn gives their customers to some extent an overview with regards to topics such as remote automation and video surveillance.
It should also be noted that TNS offers product warrant to each and every one of Items. This includes fiber ethernet converter, Modbus tcp, panel pc in Singapore and many more. All of their items are warranted from manufacturing defects starting from the date of delivery for a period of 1 year. As a result, customers feel very much secured with their purchase especially since the warranty has got them covered.
In an event that customers are not satisfied with their items such as managed ethernet switch, , serial converters and the likes. Clients will be able to make use of the Return Material Authorisation (RMA) service which is available on Moxa, Axiomtek, Sena and OT systems products purchased from TNS which offers a great deal of convenience.
It is good to hear that TNS has taken the necessary measures in providing their clients the best experience possible. It is clear that the company is not content in creating short term relationship with their customers. TNS strives to build long relationship and they are able to do so with the help of their excellent after sales service support offered today.
About TNS Asia Pacific Pte Ltd:
Based in Singapore, TNS Asia Pacific Pte Ltd is a B2B distributor of industrial networking and computing equipment for mission critical applications. Areas of speciality are industrial Ethernet, wireless, serial communications, fieldbus, industrial computing, remote I/O and video surveillance technologies. TNS has strong technical expertise to support customers in the design of legacy and modern systems. The company is committed to strengthen their operational excellence to provide outstanding service and after-sales support.